Refund and Returns Policy

Here is a sample Refund and Returns Policy suitable for an IPTV service like Beast IPTV:


Refund and Returns Policy

Refund Eligibility

  1. 7-Day Money-Back Guarantee:
    Beast IPTV offers a 7-day refund policy for subscriptions if you are dissatisfied with the service. Refund requests must be submitted within seven days of purchase.
  2. Conditions for Refund:
    • The service has not been used excessively or beyond the trial period (if applicable).
    • Technical issues that cannot be resolved by support within a reasonable timeframe.
    • Refunds are not provided for issues caused by user-side factors such as poor internet connection or unsupported devices.

Non-Refundable Conditions

  • No refunds are issued for subscriptions beyond the 7-day window.
  • Payments made for promotional offers or discounted plans are non-refundable.
  • Misuse of the service or violation of terms will void any refund eligibility.

How to Request a Refund

  1. Contact Support: Email [email protected] with your order details and the reason for the refund request.
  2. Evaluation: The support team will assess your case and may request additional information to verify eligibility.
  3. Approval: Approved refunds will be processed within 5-7 business days and issued back to the original payment method.

Cancellations

  • Subscriptions can be canceled anytime, but cancellation does not automatically qualify for a refund unless requested within the eligible refund period.

For further questions or assistance, please email [email protected].